Frequently Asked Questions

Find answers to common questions about our website development services, processes, pricing, and support for small businesses.

Your Questions Answered

How long does it take to build a website?
The timeline depends on the complexity of your project. Our Starter Package typically takes 2-3 weeks, the Professional Package requires 4-6 weeks, and the Enterprise Package can take 8-12 weeks. This includes design, development, revisions, and testing to ensure everything is perfect before launch.
What is included in the package price?
Each package includes website design, development, responsive optimization, SEO setup, contact forms, and post-launch support. The Professional and Enterprise packages include additional features like e-commerce, blog functionality, and extended support periods. Hosting and domain registration are not included but we can assist with setup.
Do you provide content writing services?
Yes, we offer professional content writing as an additional service. We can create compelling copy for your website that engages visitors and improves SEO. If you prefer to provide your own content, we'll work with what you supply and ensure it's formatted beautifully on your site.
Can I update the website myself after it's built?
Absolutely! We build websites with user-friendly content management systems that allow you to update text, images, and basic content without technical knowledge. We provide comprehensive training during handoff and create documentation for future reference. For complex changes, our support team is always available.
Will my website work on mobile devices?
Every website we create is fully responsive and optimized for mobile devices, tablets, and desktops. We use a mobile-first approach, ensuring your site looks stunning and functions perfectly regardless of screen size. Mobile optimization is crucial since most users browse on smartphones.
How do you handle SEO for my website?
We implement foundational SEO practices including proper meta tags, structured data, optimized images, fast loading speeds, and clean code. The Professional and Enterprise packages include advanced keyword research and ongoing SEO strategy. We also provide guidance on content optimization to improve your search rankings over time.
What if I want changes during development?
Each package includes a set number of revision rounds to ensure you're completely satisfied. We present designs for your approval before development and encourage feedback throughout the process. Additional revisions beyond the included amount can be accommodated for a small fee.
Can you add online shopping to my website?
Yes! Our Professional and Enterprise packages include e-commerce functionality with secure payment processing, inventory management, and shopping cart features. We can integrate popular payment gateways and set up shipping calculations based on your business requirements.
Do you provide website hosting?
While hosting is not included in our standard packages, we recommend reliable hosting providers and can assist with setup and configuration. For Enterprise clients, we offer managed hosting solutions with premium performance, security, and dedicated support as an add-on service.
What happens after my website launches?
All packages include post-launch support for technical issues and questions. We monitor your site's performance and are available for troubleshooting. We also offer ongoing maintenance plans that include regular updates, security patches, backups, and priority support to keep your website running smoothly.
Will I own the website and its content?
Yes, you own your website, domain, content, and all associated materials. Upon final payment, we transfer complete ownership and provide all necessary files and credentials. You're free to move your site to another host or developer at any time, though we hope you'll stay with us for ongoing support.
What are your payment terms?
We require a 50% deposit to begin work, with the remaining balance due upon completion and your approval of the final website. For Enterprise packages, we can arrange milestone-based payments. We accept bank transfers and major credit cards, making it convenient for your business.

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